Communication is vital for any business. It is a way for individuals to discuss ideas, problems, challenges and updates on their company. Conference call services make that communication easier. Whether you need to hold a meeting with individuals in your office building or across the globe, these services make it possible without leaving the comfort of your own desk.
Phone conferencing is a way for people to discuss business over the phone. Individuals call into the meeting using a dedicated phone number and a passcode, which helps the call manager control who hears and receives the information on the call. Conference calling is quite different from a web conference call service, as it is only a place for individuals to gather. A phone device is the only piece of equipment needed for conference-call meetings. You will not need a computer or internet connection to attend the calls. However, the best conference call providers allow you to share documents and presentations with participants if you wish.
In this site, you will find information regarding conference call services. You can also view our side-by-side comparison of the best conference call services available. Don't forget to look at the reviews of our top three products: Infinite Conferencing, WebEx and Conference Calling.
No matter where you are located or who you need to contact, the best conference calling service will provide you with a high quality audio and video connection, the tools that will allow you to interact with conference participants anywhere and around-the-clock support.
We used the following features to evaluate these services.
To make your conference calls more effective and organized, these phone conferencing services provide many beneficial features and tools. The best conference call service companies provide their users with full access to their system at any time, as well as blocked entry so that only certain participants can enter the call, automated invites and automated RSVPs. Some of the features we feel should not be overlooked are recording and replay, multiple presenter controls, the maximum number of participants allowed into each call and the maximum duration allowed.
More often than not, meetings focus on a specific subject or topic for discussion. An important part of conferences is what each participant brings to the table, as well as the presenters themselves. File sharing is an integral part of web conference calling because it allows the attendees to share documents, applications or entire desktops with other participants. However, keep in mind that this is a conference call and not necessarily a web conference, so not all individuals will have computer access.
The options provided in this area are what bring each conference call to life. For real-time polls, surveys and hand raising, the best companies have what you are looking for. When a participant has a comment, they can virtually raise their hand to alert the host or presenter. There is also a whiteboard feature that allows you to draw, take notes and brainstorm with other participants. You can feel like you are in the same room with someone even though you are hundreds or thousands of miles apart. Conference call services allow you to use these features by pressing certain numbers or a sequence of numbers on your telephone.
Help & Support
As with any web service, the help and technical support is a significant aspect to take into consideration. If you are in the middle of a meeting and something happens, you don't want to wait countless hours to reach a representative to help you. Some of the best conference calling providers we found offer around-the-clock technical support with live representatives. We put them to the test and contacted them numerous times to find out how easy they were to contact, how knowledgeable they were about their product and the overall quality of the help they could provide us in our time of need.
With a conference calling service that combines the above criteria, you can experience successful conference calls with individuals, no matter their location. It will keep your business running smoothly and your communication at its finest.
At TopTenREVIEWS We Do the Research So You Don't Have To.™