The world of business expands by the day with the aid of technology. Companies that once considered themselves only local can now reach international consumers. As businesses grow, they need to reach their business associates from around the world. This type of communication is vital for survival in today's corporate environment.
There are many different ways to communicate with co-workers and clients. Conference calls allow you to instantly start meetings and discuss new plans and strategies with several attendees at once. Teleconference services stand apart from other online meeting services because you only need a phone to join. No downloads, internet access or system compatibility is required to take part in their audio conferencing services.
The best type of conference call services do provide web control for the host to monitor attendees and share documents if necessary. In our comparison, we found Conference Calling, Infinite Conferencing and WebEx to be the best services. If you're looking for more information about this topic, take a look at our articles on conference call services.
No matter where you are located or who you need to contact, the best conference calling service provides you with a high-quality audio and video connection, the tools that allow you to interact with conference participants anywhere, and around-the-clock support. We rated each service based on the following features.
To make your conference calls more effective and organized, phone conferencing services provide many beneficial features and tools. The best conference call services provide full access to their system at any time, automated invites and RSVPs, and blocked entry so that only certain participants can enter the call. Some features you should not overlook are recording and replay, multiple presenter controls, a maximum number of participants allowed into each call and a maximum duration allowed.
The options in this area are what bring each conference call to life. The best companies have real-time polls, surveys and hand-raising options. When a participant has a comment, they should be able to virtually raise their hand to alert the host or presenter. A whiteboard feature allows you to draw, take notes and brainstorm with other participants. You can feel like you are in the same room with someone even if you are hundreds or thousands of miles apart. Conference call services allow you to use these features by pressing certain numbers or a sequence of numbers on your telephone.
Sharing & Reporting
More often than not, meetings focus on a specific subject or topic for discussion. An important part of conferences is what each presenter and participant brings to the table. File sharing is an integral part of web conference calling because it allows the attendees to share documents, applications or entire desktops with other participants. However, keep in mind that this is a conference call and not necessarily a web conference, so not all individuals will have computer access.
Help & Support
As with any web service, the help and technical support is a significant aspect to take into consideration with conference calling. If you are in the middle of a meeting and a technical issue arises, you don't want to wait hours to reach a representative to help you. Some of the best conference calling providers offer around-the-clock technical support with live representatives. We put them to the test and contacted them numerous times to find out how easy they were to contact, how knowledgeable they were about their product and the overall quality of the help they could provide us in our time of need.
With a conference calling service that combines the above criteria, you can experience successful conference calls with your colleagues, no matter their location. This keeps your business running smoothly and your communication at its finest.